
Build a customer portal
with a team of B2B experts
Get the flying start and long-term support you need — so you can set up, start selling, and see success.
Talk to an expert with a free discovery call

Helpful onboarding for every new seller
Get a smooth launch and start selling online - with a complete onboarding project to help you hit the ground running.
- Work directly with an Apparatus expert
- Set project goals and plan your launch
- Get guidance on setting up your store
- Learn with live online training sessions
- Link your ERP with our integration service
No tech expertise? No problem. We’ll handle the tough stuff while we train your teams.
See onboarding packages from £1199
Everything you need to hit the ground running…
Training
- Learn online with live video sessions
- Get permanent recordings of every session
- Train in groups, or one-to-one
- Options for personalised lessons
- Video guides and training literature
Data & Integrations
- Manage everything from your current ERP
- Get guided support to bring over your data
- Sit back as we link your new site to your ERP
Project Management
- Plan your launch with an Apparatus expert
- Simplify your project into manageable goals
- Set timelines to hit your milestones
- Stay on track with check-ins from our experts
Consultancy
- Advice on ecommerce web design
- Guidance for SEO practices
- Strategies to move your customers online
- Access to our network of marketing and design experts
…And everything you need to keep up the pace:
Long-term support with every subscription
Stay on top of your site and keep the sales coming — with the close support of our software and ecommerce experts.
- Included as part of your monthly package
- Submit support tickets and track their status
- Get solutions from experts in video or text
We’re more than a platform — we’re a team that’s focused on your success.

“The Apparatus support team is very responsive, and this provides a lot of confidence across our team.”
— Robert Watson, Marketing Manager at FTH Hire Group